At Elegant Luxe Co, we offer two shipping options to cater to your needs:
- Economy Shipping: Takes approximately 3 weeks for delivery.
- Standard Shipping: Delivery typically occurs within 10-14 days.
Our commitment to delivering perfection extends to the custom-made nature of most items, warranting the time we invest to provide you with impeccable pieces. Thank you for choosing Elegant Luxe Co! We endeavor to ensure a seamless shopping experience and the efficient delivery of your orders.
Processing Time:
We strive to process and dispatch all orders promptly, usually within 1 to 3 business days. Please note that processing time excludes weekends and holidays. Once your order is shipped, you'll receive a confirmation email containing tracking information.
Shipping Charges:
During the checkout process, shipping charges will be calculated based on the chosen shipping method, destination, and order weight or size. Periodically, we may offer free shipping promotions, clearly communicated on our website or through promotional emails.
Tracking Your Order:
Upon shipment, you'll receive an email with a tracking number, allowing you to monitor your shipment's progress. We collaborate with reliable shipping carriers to provide accurate tracking information and timely delivery updates.
Address Accuracy:
To prevent delivery delays or issues, it's crucial to provide accurate shipping information. Double-check your shipping address during checkout. If any errors are detected or changes are needed, please contact our customer support promptly. We cannot be held responsible for packages delivered to incorrect or incomplete addresses provided by the customer.
Order Status and Support:
For any questions or concerns regarding your order, shipping, or delivery, our customer support team is ready to assist. Reach out via email support@elegantluxeco.com or live chat, and we'll gladly provide updates and address inquiries.
Policy Updates:
Please be aware that this shipping policy is subject to change without prior notice. We recommend reviewing it periodically for any updates. Should you have specific questions or need clarification, feel free to contact our customer support team.
Happy Shopping!